Full Job Description
Greetings From Clarus Telecom India Pvt. Ltd.
We are hiring for Process Associate (CCE) /Senior Process Associate (Sr. CCE)/Supervisor for our International Voice Process – US Campaigns- US Website Process Voice process.
Opportunity for freshers/experienced to build their career and grow with the leading IT/ITES Service Provider.
Immediate Joiners Preferred.
Contact HR Ananya 7003.675814
· Fluency in English
· Good Communication skills
· Comfortable to work in Night Shifts
· Positive Attitude
· Pleasing Personality
· Candidates having experience in International Voice Process will be preferred
Salary : Best In Industry
· Fixed Salary + Unlimited Incentives
· 5 days working [Saturday-Sunday fixed off]
· Unlimited Incentives based on performance
· Assured hikes for candidates with relevant experience
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
INTERESTED CANDIDATES CALL DIRECTLY – HR Ananya 700.3675814 [Call Timing: Monday-Friday 11 am to 6 pm]
Clarus Telecom India Private Limited
Godrej Genesis Building
Room No:1602, 16th Floor, Block EP & GP,
Salt Lake Sector V,
Nearest Bus Stop – College More Gate No.1 (NEXA Showroom is in the ground floor)
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