urgently hiring for reservation sales associate gurgaon
Full Job Description
J0B RESPONSIBILITIES –
A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests.
– Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers.
– Describing different facilities and services depending on the needs of the callers and their interests.
– Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival.
– Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements.
– Lending patient ear for guest grievances and taking prompt actions for redress.
– Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities.
– Maintaining up-to-date reservation reports is also part of a reservations sales associate’s duty.
QUALIFICATION- Any graduate/hotel management prefered
SHIFT- day/night both availaible
TRANSPORT- cab facility
feel free to call anytime
7992334261- ujjwal
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