Hiring for technician for international BPO
Full Job Description
Job Description:
1. Providing technical assistance to international clients and handling customer objections/queries effectively.
2. Build customer interests in the services and products
offered by the company.
4. Follow up with the customers before the expiration of
their subscription plan.
5. Troubleshooting Software, Antivirus, Outlook, desktops and laptops and any other peripheral devices like printer or router technical issues.
7. Should have knowledge in troubleshooting Mac issues.
Night Shift Only
Location : Kolkata
Compensation : Fixed Salary + Monthly Performance Based Incentive upto 5k
Salary upto 25k
Educational Qualification: Graduate/ Post Graduate.
Desired Candidate Profile :
• Excellent verbal and written communication skills
• Conviction & ability to convince.
•Thinks fast & acts Decisively.
• Adhere to timeliness & ability to deliver under
pressure.
.Good working knowledge of Computers
Benefits:- · Fixed salary credited on 1st of every month + Incentives · 24 casual leaves in a year + 15 comp off + Paid B’day leave
Address: Godrej Genesis, 6th Floor, Room No. 602, Block EP & GP, Salt Lake, Sector V Kolkata -700091
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