Customer support executive jobs

 

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Full Job Description

Interact with customers by phone, e-mail or online chat concerning various issues
Handling Inbound calls and Providing support to customers pertaining to all booking related enquiries
Outbound calls for Survey/ Feed backs/Cold calling/emails
Issuance of Budget and GDS tickets and handling emails
Should have knowledge and hands on Experience on GDS Tools like: Galileo / Amadeus / Sabre and others
Provide hands on support to agents on booking, cancellation and refund
Solicit cross-selling and up-selling opportunities within the customer care experience
Capturing and applying customers feedback/Coordinating with technology team to fix errors
To be co-operative and provide support to fellow team members and functions

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Listing ID: 6125cd569d8e9c58

2019-05-10 5:39 PM

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