Customer Service Executive Job Openings in Ahmedabad for Graduates in Jewelxy Marketplace Private Ltd
Full Job Description
Jobs in Ahmedabad for Graduates. Vacancies for Customer Service Executives in Private Ltd company.
No. of Job Openings for Customer Service Executives: 03
Customer Service Job description
Manage large amounts of incoming & outgoing calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Completes supporting paperwork and data entry as required
• Follow communication procedures, guidelines and policies
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