Customer Care Executive Job Vacancy in Chennai. 150+ Huge BPO Call Center Openings for Freshers!

Full Job Description

BPO and Call Center Jobs in Chennai for Freshers

Freshers Job Openings in Chennai for 12th pass, UG, Graduates, Bsc, BBA, Bcom,

We have immediate opening for Voice Process. PFB the details.

Job role: Associate

Position: Customer Support – Voice

Compensation: Depends on Skills

Shift: Rotational (Day & Evening)

Job Type: Permanent

Qualification: Diploma / UG / PG

Age: Below 28 years

Customer Care Executive Job Position Summary:

Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of
requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

Roles and Responsibilities :

1.Answers inquiries by clarifying desired information; researching, locating, and providing information through email/chat and some cases through outbound calling.

2.Determines requirements by working with customers.

3.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

4.Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Job Skills required for Customer Care Executives:-

* Good Communication in English

* Regional Language Communication Skill- Tamil / Telugu / Malayalam

* Analytical skills

* Basic Telephone Etiquettes.

* MS Office

* Basic Computer Knowledge

Interview Mode: F2F & Telephonic

Document to Carry: Updated Resume ,Govt ID Proof & Passport Size Photo

Interested candidates can walk into the below address on January 15,2019.Timing : 10am -12pm

Please mention ” Malathy” on the top of the resume. You can also refer your friends.

Venue :

Hinduja Global Solutions Address

#5th Floor, Jayanth Tech Park, Padmini Gardens, Mount Poonamallee Road,Nandambakkam, Chennai-89.

Note : This is fresher opening.

Regards

Malathy M

Talent Acquisition Executive

9789911958

Great Opportunity For Freshers !!!

Greetings from Hinduja Global Solutions.

About HGS :

Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HGS’ mission is to optimize the customer journey to make its clients more competitive.HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions. Today, HGS partners with 190 of the world’s top brands for core BPM services and 600+ payroll processing clients. It is the only outsourcing provider that takes a true “globally local” approach, with local leadership teams who understand the market. The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight.

To make ourselves a stronger organization talent-wise, we are looking for dynamic thinkers and achievers – people who can work on innovative ideas, both simple and complex to transform, and add value, thereby giving a competitive edge to the clients’ businesses.