Briefing of the Job Opening
|Total number of openings for the Hiring||25|
|Job location- City||Kolkata|
|Salary Range||2-3 Lacs CTC|
|Educational Qualifications||12th pass, Diploma Holder, Graduate|
|The Job Opening is being Published by||Company|
|Company or Consultancy Name||Adeeba E Services|
|Skills required for the Job||excellent communication skill|
|Work Experience Required||Experienced|
|How to apply for this Opening?||Reply us through the Contact form embedded in this job page, Via the below mentioned contact details|
|Contact Details for Applying to This Job||9875577459|
Full Job Description
Adeeba e-Services is a leading International BPO running Inbound process only. We provide technical help to our US, UK, Australian and Canadian customers 24×7 with our best technicians.
Urgent vacancy for Inbound Tech Support Process
Looking for immediate joiners
• Fixed salary with attractive incentive
• Shift timing 8pm-6am(No streatch hours)
• Only tech support experienced candidates can apply
Godrej Genesis, Room No 602, 6th Floor, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091
Responsibilities and Duties
• Handling incoming calls & selling technical support subscription plans to the customers.
• Interact with the customers to resolve their queries related with hardware/software issues.
• Taking inbound calls from customers regarding their pop up issues,
• Taking remote access of customer’s computer & diagnosing the problems
• Convert the customer calls into sales
• Will be responsible for ATTAINING daily, weekly and monthly Sales Targets
Required Experience, Skills and Qualifications
• Excellent communication & convincing skills with fluency in English
• Candidates with minimum 6 months experience in inbound Tech Support can apply.
• Candidate should be flexible working with Night Shift
• Candidate should have an enthusiasm to learn and earn.
• Candidate must know how to take the transfer and make a sale.
• Fixed Salary on 1st of Every Month
• Daily Sales Incentives
• Attendance Incentive
• 24 paid leave+15 comp off+ paid B’day leave
Thanks & regards
Subhra Mukherjee(HR Recruiter)
For details call us at 9875577459
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