Immediate Required Male Customer Support Associate in Hyderabad. 12th pass, BA, Btech, Bcom apply
Briefing of the Job Opening
Total number of openings for the Hiring | 50 |
Job location- City | Hyderabad |
City (Other) | Kukatpally |
Salary Range | 1-2 Lacs CTC |
Educational Qualifications | 12th pass, BA, Bcom, Btech |
The Job Opening is being Published by | Company |
Company or Consultancy Name | Squircle IT Consulting Services Pvt. Ltd., |
Work Experience Required | Fresher Experienced Both |
How to apply for this Opening? | Reply us through the Contact form embedded in this job page, Via the below mentioned contact details |
Contact Details for Applying to This Job | 7702856462 |
Full Job Description
Require : Male – Customer Relationship Associate.
Qualification : Inter – Degree
Exp : Fresher / Exp
Salary : Depends on Exp
Languages : Good Communications English , Hindi &
Telugu.,
JD:
Customer Service Associate Duties and Responsibilities
Answer incoming calls and emails in an efficient manner
Identify customer questions, concerns, and overall needs
Provide accurate answers and solutions to customer queries
Address customer complaints in a compassionate and patient manner
Redirect customers to appropriate teams and/or departments as needed
Help sales generate leads, i.e. Identify potential leads and forward to sales reps
Check voicemail inboxes, return calls in a timely manner
Develop professional relationships with ongoing customers through excellent customer service
Follow up with callers on complaint and/or question resolution status
Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
Follow company communication procedures, policies, and guidelines at all times
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