Console technician (IT) Jobs Vacancy Kolkata, Wset Bengal


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Briefing of the Job Opening

Job location- CityKolkata
Educational Qualifications10th pass, 12th pass, PGDM
Salary Range2-3 Lacs CTC
Work Experience RequiredExperienced
Skills required for the JobOperating system, Desktop Support, Remote Access, Good communication
Total number of openings for the Hiring5
The Job Opening is being Published byCompany
Company or Consultancy NameMaven Infotech
How to apply for this Opening?Reply us through the Contact form embedded in this job page, Via the below mentioned contact details
Contact Details for Applying to This Job6292145222

Company/Consultancy Address as for the Interview place

205 & 206, 5/8 Block 4A, 2nd Floor, Eco Space Park, Newtown,

Full Job Description

Job Description:
a) Provides day-to-day technical support to employees for network infrastructure and
internal desktop systems software and hardware. Installs, configures and
troubleshoots desktop systems, workstations, servers and network issues in a
heterogeneous environment.
b) Maintains passwords, data integrity and file system security for the desktop
c) Communicates highly technical information to both technical and nontechnical
personnel. Recommends hardware and software solutions, including new acquisitions
and upgrades.
May participate in development of information technology and infrastructure projects.
May conduct training programs designed to educate an organization’s computer users
about basic and specialized applications
May be internal or external, client-focused, working in conjunction with Professional
Services and outsourcing functions. May include company-wide, Web-enabled
Remote Support Engineer is responsible for the remote deployment of apps –
technical delivery, support and management of desktop and laptop computers, PDAs,
printers, video conferencing facilities and application services where necessary.

Job Role:

Provide second remote level support to end users .
Provide troubleshooting and technical support via phone, web based tools and email.
Advise customers regarding the Thomson Reuters desktop, applications and address
specific user issues.
Responsible for taking service requests or incident tickets from the helpdesk and look
after these request through to closure.
Ensures that proper notification or advice related to the problem is provided to the
helpdesk or the end-user.
During problem escalations, act as a liaison between customers and Tier 3 support.


1. Operating system knowledge.
2. Desktop Support knowledge is a must
3. Remote Access experience is a must (Log me in, AMYY, Team Viewer)
4. Good communication in English.


1. Microsoft certified required.
2. Minimum 1.5 year experience.
3. Candidate must be flexible with Rotational shift


1. Pick and drop available.
2. Complementary lunch/dinner.
3. Referral bonus of Rs. 2000.

Salary : upto 20K; hike of 20-30% for experienced candidates.

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Maven Infotech offers business process management solutions through dedicated IT consulting services. Today, we are witnessing a rapid transformation in the world of business, with IT taking over major aspects of business vertical management. Maven Infotech thoroughly analysis your business model and does provide consulting services on that basis.
Contact Details: Contact with us between Monday to Friday 10:30a.m to 7:30p.m)on 6292145218/ 6292145222/ 6292145220/6292145219/ 6292145217/ 6292135700/ 6292135701

HR Executive

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Listing ID: 5855c6e67c75e01c


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