Briefing of the Job Opening
|Total number of openings for the Hiring||5|
|Job location- City||Kolkata|
|Salary Range||Above 5 Lacs CTC|
|Educational Qualifications||12th pass|
|The Job Opening is being Published by||Company|
|Company or Consultancy Name||Yes Tech Solutions|
|Skills required for the Job||BPO Jobs, CCE Jobs, Chat Support Jobs, Customer Relationship Jobs, Customer Service Jobs, Inbound Jobs, Online Customer Support Jobs, Outbound Jobs|
|Work Experience Required||Fresher Experienced Both|
|How to apply for this Opening?||Reply us through the Contact form embedded in this job page, Via the below mentioned contact details|
|Contact Details for Applying to This Job||[email protected] and 8240428903|
Full Job Description
Job Summary & Role
We are determined problem solvers who think about the big picture without losing sight of the details and
treat every customer as the most important.
We are here to delight our customers and keep them coming back.
We are Responsible for reducing customer pain points.
13:30-23:30 (Mon to Fri)
• Communicate directly with our US customers to ensure their experience is completely positive via
email & phone.
• Connect with each customer to create a memorable and personalized experience.
• Think critically to solve all customer pain points in the shopping process.
• Connect with vendors & shipping carriers for all customer related issues.
Skills required for Communications Specialist
• Strong analytical skills
• Strong communication skills
• Proactive and a team player
• Empathy and generosity
• Excellent written & verbal communication
• Strong Time management skills
• Experience working with and earning trust with high performing teams.
• HS/Degree from a reputed institute in relevant field is mandatory.
• Maximum 2 – 10 years professional experience.
• Gariahat at E-commerce company.
21/5 Sahapur Colony, Plot 70, New Alipur kolkata 700053, New Alipur Taaingular Park, Kolkata
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