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US Voice Process Job in MNC in Chennai for Customer Support Executive

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  • Job Posted by: on 2016-07-22

    Job Vacancy Description:

    Irasol India Pvt Ltd is hiring in Chennai for Customer Support Executives Job. Freshers and graduates apply

    Job Designation : Customer Support Executive
    Domain/Vertical : Voice
    Location : Chennai
    Qualification : Any UG Graduate ( WITH OUT ARREARS )
    Notice Period : Immediate
    Experience : Freshers
    Excellent communication skills – both verbal and written
    Flexibility to work in US Shifts Night Shifts
    Salary : 10,000 TO 12,000
    Cab : ONE WAY EITHER PICK UP OR DROP

    Roles & Responsibilities:

    • Follows all predefined procedures of the process
    • Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
    • Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
    • Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
    • Shares experiences IN ORDER TO facilitate capture of tacit knowledge
    • Delivers on the new process / approach IN ORDER TO meet client / internal .

    How to apply for the job of Customer Support Executive?

    Interested candidates contact to the below number or forward your updated resume to below mail I.D
    Regards,
    Jeyakanthan
    7358705415 [email protected],
    Irasol India Pvt Ltd.

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    Listing ID: 21657839f0e8bb46

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