urgently hiring for reservation sales associate gurgaon

Full Job Description

J0B RESPONSIBILITIES –

A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests.

– Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers.

– Describing different facilities and services depending on the needs of the callers and their interests.

– Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival.

– Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements.

– Lending patient ear for guest grievances and taking prompt actions for redress.

– Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities.

– Maintaining up-to-date reservation reports is also part of a reservations sales associate’s duty.

QUALIFICATION- Any graduate/hotel management prefered

SHIFT- day/night both availaible

TRANSPORT- cab facility

feel free to call anytime

7992334261- ujjwal