- State/ Region: Tamil Nadu
- Job location- City: Chennai
- Work Experience Required: Experienced
- The Job Opening is being Published by: Placement agency-Consultancy
- Listed: 2013-11-18 11:49 AM
- Expires: This ad has expired
Preferrably experienced team leaders wanted for domestic banking process in BPO/call center company in Chennai (Tamil Nadu) – apply now
Work Description Qualifications/Eligibility Criteria:
- Need to be a grad with minimum 3-4 years’ of working experience in Banking/ financial/process.
- component of any domestic customer Banking functions or part of BPO like Scope.
- Candidate must have a work experience of handling a team of around 8-10 people.
- Capability in Microsoft Windows-based tools (Outlook/Word/Excel).
- Need to be able to follow a common operating model and governance. Candidate that has actually worked in any domestic consumer banking process can apply.
- Extra computer credentials like NIIT etc would certainly be an added benefit.
Work profile : Take care of back workplace handling tasks like Account opening, maintenances, income handling (manage all kind of Financial deal tasks), refining instruction on issuances like cheque book, Apin, account coversion upkeeps e.t.c.
Candidate have to make certain that KPI’s are satisfied & transactions are processed by the group without any kind of error, as per the process laid down rules.
Comply with via jobs and take possession to guarantee they are finished to the called for standards. Escalate questions to a team manager as suitable, and ensure these hand-offs are finished in a prompt fashion.
Develop and keep efficient working relationships with associates and clients alike. Pursue personal advancement of skills and expertise that are essential for the growth part, and take obligation for very own learning.
Adhere to plans, common work ethics explained by the firm to meet customer requirement
Job falls in the category of Customer care / Call Centre / Operations / Data Access
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