Mega Walk-In @ eClerx Service Ltd for Chat Process
Full Job Description
Job Description:
Reading Operator comments
Checking service status of account in diagnostic tools
Understanding of web technologies and cable setup
Troubleshooting of technical issues related to modems & Routers
Effective communication and close looping with client in case of observation
Updating status in internal as well as client tools
Basic Knowledge of Hardware (Modems , Routers and Troubleshooting)
Mention reference on top of your resume as : SWETA WANKHADE
Essential Skill Set Required
Ability to quickly and efficiently assimilate process knowledge
Must be reliable in terms of attendance and timing
Exhibit patience and ability to explain/help team members
Good team player with analytical skills and high energy levels
Excellent communication and interpersonal skills
Professional in conduct/behavior, appearance, and communication
Any Graduate / Undergraduate with min 6 months of experience
Good communications skills
Flexible to work in Night Shifts
Documents Required to Carry for Interview
Copy of your Resume
Any ID Proof
Contact Person: HR Sweta Wankhade
Contact Number: 02066767417
Note: Transport free up to 1 Year in Night shift for Junior Analyst
Salary: INR 80,000 – 1,25,000 P.A.
Industry: KPO / Research / Analytics
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Other
Role: Fresher
Employment Type: Permanent Job, Full Time
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