Welcome, visitor!  Register   Login

Post an Ad
Menu Post a Job

Inbound Process City Bank Hiring in Gurgaon, Mumbai, Chennai

Job Details:

  • State/ Region: Haryana
  • Job location- City: Gurgaon
  • The Job Opening is being Published by: Independent recruiter
  • Expires: 297 days, 10 hours

Email to a friend

  • Job Posted by: on 2017-06-22

    Job Vacancy Description:

    Call center openings in India- Call center jobs in Citybank for Gurgaon, Mumbai, Chennai locations for Inbound customer care process (Banking process)

     

    Citybank is hiring for Gurgaon, Mumbai, Chennai locations for their banking and cards related process, afternoon shift. Inbound process. Both side cab services provided. Work experience not more than 3-4 years. Candidates must have excellent communication and interpersonal skill sets to apply for this call center opening for a banking process for inbound customer care, customer support process. handsome salary plus excellent incentives and very good work environment offered.

    This call center opening is one of the most reputed private banks in India. good growth chances and excellent work opportunities. Only graduates apply for this call center opening for gurgaon, Chennai, and Mumbai locations. Job seekers must have at least 6months customer handling prior work experience

     

    Job Title
    Citybank Inbound Officer (Banking / Cards)

    Department
    CityPhone

    Call center Location

    Gurgaon / Chennai / Mumbai

    Job Purpose
    Attend Inbound calls for Credit cards and providing accurate customer service to Citybank Customers

    Primary job Responsibility

    Offering call center services to Citybank customers and ensuring satisfactory resolution to all the queries of the customers are provided.

     

    Ensure Customer service excellence by

     

    – Displaying complete onus to the customers Query/problems
    – Delivering service with requisite Courtesy and Accuracy
    – Nil Defects (100% adherence to product & process)
    – Ensuring Nil Customer complaints
    – Ensuring excellent SLS scores
    – Escalating / Highlighting customer Problem Incidences

    Adherence to Service and Sales Compliance
    Cross Selling / upselling on set products (Assets & liabilities products)
    Ensuring Process Efficiency by achieving set targets of Call Quality.


    Call center Skills Required

     

    Excellent Written & Oral Communication
    Passions towards Service
    Enthusiastic and Self Motivated
    Ability to work in a dynamic environment
    Good Comprehension Skills
    Team player with a positive attitude

    Minimum Eligibility

    Graduate from a recognized University
    Minimum of 6months experience in Customer Service Industry
    Knowledge about banking Industry will be an added advantage

    How to apply for openings citybank?

    Please contact [email protected]

    Share on Facebook0Share on Google+0Tweet about this on Twitter0Share on LinkedIn0

    No Tags

    2182 total views, 1 today

      

    Listing ID: 53554e7612ceeea1

    Report problem

    Processing your request, Please wait....

    Related Jobs


    Sponsored Links

    Similar Types of Job Openings

    Some other Jobs Vacancies that you might be interested in...

    Hiring Backend / Voice Process / Chat data Entry Process

    Inbound process Hiring in both process in domestic as well as in international *salary in domestic: – 10k-15k *salary in international: – 12k-20k *huge incentives […]

    2017-10-06

    134 total views, 0 today

    Back End, Non-voice (Night Shift) Call Center Jobs. part time and full time...

    Part time and Full time Backend NonVoice BPO call center jobs in Thane, Mumbai for 12th pass, UG, Graduates Freshers and experienced both types of […]

    2015-12-18

    1417 total views, 0 today

    Online Data Entry Jobs in Mumbai,Bengaluru,Jaipur

    Online Data Entry (Work from Home) Jobs in Mumbai, Bengaluru, Jaipur for Freshers in UTC Company. Key Skills required for this Job – Work at […]

    2017-07-13

    267 total views, 0 today

    Sponsored Links

    Leave a Reply

    Related Entries: