Immediate Required Male Customer Support Associate in Hyderabad. 12th pass, BA, Btech, Bcom apply

 

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Briefing of the Job Opening

Job location- CityHyderabad
City (Other)Kukatpally
Educational Qualifications12th pass, BA, Bcom, Btech
Salary Range1-2 Lacs CTC
Work Experience RequiredFresher Experienced Both
Total number of openings for the Hiring50
The Job Opening is being Published byCompany
Company or Consultancy NameSquircle IT Consulting Services Pvt. Ltd.,
How to apply for this Opening?Reply us through the Contact form embedded in this job page, Via the below mentioned contact details
Contact Details for Applying to This Job7702856462

Company/Consultancy Address as for the Interview place

SQUIRCLE IT CONSULTING SERVICES PVT LTD
#8-2-248/B,2nd Floor,Lumbini Amrutha Chambers,Rd Number 3, Banjara Hills,Hyderabad, Telangana 500034.
Contact No: 040-48544188
Email :- [email protected]

Full Job Description

Require : Male – Customer Relationship Associate.

Qualification : Inter – Degree
Exp : Fresher / Exp
Salary : Depends on Exp
Languages : Good Communications English , Hindi &
Telugu.,
JD:

Customer Service Associate Duties and Responsibilities
Answer incoming calls and emails in an efficient manner
Identify customer questions, concerns, and overall needs
Provide accurate answers and solutions to customer queries
Address customer complaints in a compassionate and patient manner
Redirect customers to appropriate teams and/or departments as needed
Help sales generate leads, i.e. Identify potential leads and forward to sales reps
Check voicemail inboxes, return calls in a timely manner
Develop professional relationships with ongoing customers through excellent customer service
Follow up with callers on complaint and/or question resolution status
Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
Follow company communication procedures, policies, and guidelines at all times

Listing ID: 3275c2c6fa850ed3

  •   Andhra Pradesh 500001

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