Domestic Voice Process Jobs in Bangalore for Customer Support. 12th pass, B.E, BA, BBA, BCA, Bcom, Bsc, Btech, Graduate

Full Job Description

Job Designation : Customer Support Executive
Process : Inbound Voice
Location : Bangalore
Salary : 8000 TO 22000 Per Month
Education : +2 , Diploma , Any Graduation
Experience : 0 To 2
Skill : Excellent Communication in English and Hindi is MUST
Shift : Rotational
Languages : English and Hindi Must + (Tamil,Telugu,Malayalam,Kannada)
NEED IMMEDIATE JOINERS
Description:
Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers. Depending on the size of the business, the executive may deal directly with customers’ inquiries and complaints, or manage a team of customer service representatives. Either way, the customer service executive aims to maximize customer satisfaction.
Customer service executives encourage all employees to display the highest standards of service at all times. They identify tasks that are critical to maintaining customer satisfaction levels and communicate with employees to raise awareness of their individual roles in delivering satisfaction. This is an important role because employees may not understand their contribution to customer satisfaction.
Customer service executives manage teams of customer service representatives, taking responsibility for recruiting, selecting and training new team members. Executives deploy their teams to meet changing levels of demand from customers at different times of the day. The aim is to maximize productivity and minimize costs while maintaining a high standard of customer service. Executives must also motivate their teams to continue delivering a quality service, particularly when representatives are working in stressful conditions dealing with customer complaints.
Interested Candidate Contact Sathya
Sathya – 7358022275 or forward Resume to sathya.b@irasol.in