Briefing of the Job Opening
|Job location- City||Kolkata|
|Educational Qualifications||12th pass|
|Salary Range||1-2 Lacs CTC|
|Work Experience Required||Experienced|
|Total number of openings for the Hiring||20|
|The Job Opening is being Published by||Company|
|Company or Consultancy Name||Maclean Technologies|
|How to apply for this Opening?||Reply us through the Contact form embedded in this job page|
|Contact Details for Applying to This Job||[email protected]|
Company/Consultancy Address as for the Interview place
ANTARISHK TECH PARK,KOLKATA-700110
Full Job Description
POSITION- customer care executive
- TELECOMMUNICATION (OUTBOUND )
- web dialer ( International outbound)
Serves customers by selling products; meeting customer needs.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
EDUCATIONAL SKILL – min 12th passed under any registered board , graduation (preffered)
Experience– 1-2 years as calling agent , preferably (selling &pharmaceutical field)
Skills and Qualifications:
- Spoke efficiency in English
- Customer Service
, 3). Closing Skills,
4)Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.
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