Welcome, visitor! [ Register | Login

 

customer care executives in a international IT COMPANY

  • State/ Region: West Bengal
  • Job location- City: Kolkata
  • City (Other): kolkata
  • Postal Code of the location: 7000091
  • Educational Qualifications: 12th pass
  • Salary Range: 1-2 Lacs CTC
  • Work Experience Required: Experienced
  • Total number of openings for the Hiring: 20
  • The Job Opening is being Published by: Company
  • Company or Consultancy Name: Maclean Technologies
  • How to apply for this Opening?: Reply us through the Contact form embedded in this job page
  • Contact Details for Applying to This Job: [email protected]
  • Listed: 2017-05-27 3:39 PM
  • Expires: This ad has expired

Company/Consultancy Address as for the Interview place

SALTLAKE, SECTOR-5

WEBEL MORE,EN-13

ANTARISHK TECH PARK,KOLKATA-700110

Description

POSITION- customer care executive

PROCESS- 1.SALES

  1. TELECOMMUNICATION (OUTBOUND )
  2. web dialer ( International outbound)

Job Responsibilities:

Serves customers by selling products; meeting customer needs.

 Job Duties:

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.

EDUCATIONAL SKILL min 12th passed under any  registered board , graduation (preffered)

Experience1-2 years as calling agent  , preferably (selling &pharmaceutical field)

 

 Skills and Qualifications:

  1. Spoke efficiency in English
  2. Customer Service

, 3).   Closing Skills,

4)Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

————————————

 

 

596 total views, 1 today

  

Listing ID: 4975922b8b88f413

Report problem

Processing your request, Please wait....

Related Jobs


Leave a Reply