customer care executives in a international IT COMPANY

 

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Briefing of the Job Opening

Job location- CityKolkata
City (Other)kolkata
Educational Qualifications12th pass
Salary Range1-2 Lacs CTC
Work Experience RequiredExperienced
Total number of openings for the Hiring20
The Job Opening is being Published byCompany
Company or Consultancy NameMaclean Technologies
How to apply for this Opening?Reply us through the Contact form embedded in this job page
Contact Details for Applying to This Job[email protected]

Company/Consultancy Address as for the Interview place

SALTLAKE, SECTOR-5

WEBEL MORE,EN-13

ANTARISHK TECH PARK,KOLKATA-700110

Full Job Description

POSITION- customer care executive

PROCESS- 1.SALES

  1. TELECOMMUNICATION (OUTBOUND )
  2. web dialer ( International outbound)

Job Responsibilities:

Serves customers by selling products; meeting customer needs.

 Job Duties:

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.

EDUCATIONAL SKILL min 12th passed under any  registered board , graduation (preffered)

Experience1-2 years as calling agent  , preferably (selling &pharmaceutical field)

 

 Skills and Qualifications:

  1. Spoke efficiency in English
  2. Customer Service

, 3).   Closing Skills,

4)Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

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Listing ID: 4975922b8b88f413

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