Communications Specialist Job vacancy in Kolkata

 

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Briefing of the Job Opening

Job location- CityKolkata
Educational Qualifications12th pass
Salary RangeAbove 5 Lacs CTC
Work Experience RequiredFresher Experienced Both
Skills required for the JobBPO Jobs, CCE Jobs, Chat Support Jobs, Customer Relationship Jobs, Customer Service Jobs, Inbound Jobs, Online Customer Support Jobs, Outbound Jobs
Total number of openings for the Hiring5
The Job Opening is being Published byCompany
Company or Consultancy NameYes Tech Solutions
How to apply for this Opening?Reply us through the Contact form embedded in this job page, Via the below mentioned contact details
Contact Details for Applying to This Job[email protected] and 8240428903

Company/Consultancy Address as for the Interview place

21/5 Sahapur Colony, Plot 70, New Alipur kolkata 700053, New Alipur Taaingular Park

Full Job Description

Job Summary & Role

We are determined problem solvers who think about the big picture without losing sight of the details and
treat every customer as the most important.
We are here to delight our customers and keep them coming back.
We are Responsible for reducing customer pain points.
Hours
13:30-23:30 (Mon to Fri)

Job Responsibilities

• Communicate directly with our US customers to ensure their experience is completely positive via
email & phone.
• Connect with each customer to create a memorable and personalized experience.
• Think critically to solve all customer pain points in the shopping process.
• Connect with vendors & shipping carriers for all customer related issues.

Skills required for Communications Specialist

• Strong analytical skills
• Strong communication skills
• Results-oriented
• Proactive and a team player
• Empathy and generosity
• Excellent written & verbal communication
• Strong Time management skills
• Experience working with and earning trust with high performing teams.
Academics
• HS/Degree from a reputed institute in relevant field is mandatory.
Experience
• Maximum 2 – 10 years professional experience.
Job Location
• Gariahat at E-commerce company.

21/5 Sahapur Colony, Plot 70, New Alipur kolkata 700053, New Alipur Taaingular Park, Kolkata

 

Listing ID: 5145c9f2c9f4ba3d

  •   West Bengal 700053

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