International, domestic BPO call center team leaders openings for inbound outbound process -Delhi NCR
Team leader openings for inbound and outbound telesales, telemarketing, domestic Hindi bpo, sales process, lead generation, business development, customer care inbound, insurance process in Delhi-NCR locations.
Experience in working in a telesales environment.• Well developed communication and interpersonal skills• 3-4 years of sales experience.• Must be able to demonstrate knowledge and ability for this role.• Industry – Insurance, Banking, sales. Fresh new team hiring and openings for Delhi-NCR locations.
#1 Team leader openings in Insurance companies for Delhi-NCR areas
Role & Responsibilities-
• To ensure that appointment targets are met on a monthly basis
• To be responsible for the management of direct reports, one to one reviews and performance reviews.
• Responsible for sales targets through Inbound and outbound sales.
• To work closely with the marketing and product team to ensure maximisation of inbound and outbound leads.
• To manage the behaviour and attitude of the tele sales advisors on a day to day basis ensuring that they are motivated and focused. To effectively create an open team culture to achieve the sales targets and objectives.
• To conduct one to one meetings and monthly formal reviews ensuring that tele sales advisors performance is monitored against department objectives and balance score card competencies.
• To manage the day to day service levels of the department and ensure full adherence to processes.
• Well developed communication and interpersonal skills
• 3-4 years of sales experience.
• Must be able to demonstrate knowledge and ability necessary for this role.
• Industry – Insurance, Banking and FMCG
• Proven team management skills
• Strong influencing and collaborating skills
• Drive and energy
• Conflict resolution
#2 Team leader opening in Noida, Delhi NCR for domestic and international BPO outbound sales profile and both sides cab facility offered
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